"an error has occurred while updating the device e the emergency recovery function.smart witch pc software." I did a bit of searching online and played around with the recovery tool in the phone,and now im getting this error I recently bought a J5 PRIME and i put a passcode to it and i can't remember it now,but i can access the google account that i used,so here's what i did, But if there are problems ask for help before rebooting.J5 prime (sm-g570f) is stucked on "an error while nect smart switch." Hi, As long as there are no errors and the computer tells you it was successful you can then useĪnd it should complete. The last bit is rebooting, but it stops rather than doing that automatically in case there are any errors during the flashing (i.e. The progress bar on the phone screen should stop at ~90% - that's normal. The second time it should take a lot longer, flash all the other partitions, and end with a lot of messages telling you it's succeeded. So if you see what looks like a successful hboot flash followed by that message, do what it says and repeat the "fastboot flash zip" command. (Why they've never corrected that spelling mistake I don't know!).
"FAILED (remote: 90 hboot pre-update! please flush image again immediately)" The first time you do it it should just flash the hboot, then end with a message like: Note that flashing an RUU this way is a two-stage process. Which should give you a black screen with HTC in silvery letters (from memory). Ah, sorry, I hadn't spotted that you were planning to flash this as recovery - I assumed you were trying to flash it as an RUU! No, there's a specific process for flashing RUU zips.
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